Supported platforms

The following table lists the supported operating systems by each of component of the remote desktop and assistance functionality.

Remote desktop component Supported platforms
Connect Client

  • Windows 7 or later

  • macOS 10.13 or later

  • Linux:

    openSUSE 8

    Debian 9, 10

    Ubuntu 18.0-20.10

    Red Hat Enterprise Linux 8

    CentOS 8

    Fedora 31-33

    SUSE Linux Enterprise Server 15 SP2

    Linux Mint 20

    Manjaro 20
Connect Agent

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 10.13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Fedora 30

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Debian 9, 10

    CentOS 8

    openSUSE 15.1
Acronis Quick Assist

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 10.13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Fedora 30

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Debian 9, 10

    CentOS 8

    openSUSE 15.1