Integrating with RMM platforms

Advanced Automation enables you to integrate with RMM (Remote Monitoring and Management) platforms. This enables you to automate ticket creation and management and align customer billing with managed customer assets.

To access the RMM integrations, go to Integrations. In the displayed left menu, select RMM/PSA.

Note that when setting up your integration, ensure your RMM software remains open as you will need its URL and keys to complete the integration.