Overcoming MSP tool sprawl: The magic of integrated tools

By James Abercrombie, Senior Solutions Engineer, Acronis

As your MSP business has grown and evolved to offer multiple services, your technology stack has exploded as well. An ever-increasing suite of remote monitoring and management (RMM) tools, professional services automation (PSA) solutions, remote access, backup, security tools — and even the collaboration tools you use in-house — keeps your techs hopping from one console to the next. If this is happening to your techs, Acronis has good news.

Acronis Cyber Protect Cloud — the one integrated platform built for service providers that unites backup and next-generation, MI-based anti-malware, antivirus, and endpoint protection management —integrates with popular service provider tools, such as ConnectWise, Kaseya, Datto, Perception Point, N-able, Splashtop and ServiceNow, to name just a few. These integrations enable you to mass deploy the Acronis agent across all your customers’ workloads, improve technician productivity by up to 60%, and reduce errors via automated ticketing and alerts within your primary tool of choice.

Acronis integrates with 80+ tools that are used by over 4,000 Acronis SPs worldwide. Popular use cases available within Acronis Cyber Protect Cloud integrations include the ability to:

·       Map tenants managed in a PSA or RMM tool and mass deploy the Acronis agent.

·       Set up automation of ticketing and alerts.

·       Set up automated billing and provisioning of cyber protection services.

·       Automate provisioning in Acronis and map customers from different third-party tools to an Acronis account.

·       Deploy third-party services (like remote access sessions, for example) from directly within the Acronis product console.

For more information on the tools that are integrated with Acronis Cyber Protect Cloud, click here. If by chance your organization uses other tools that are not listed on our website, you can request a new integration or demo of an integration here. Our team can develop integrations specific to your requirements. If you’re an independent software vendor (ISV) that would like to develop your own integration solution, we can help with that, too! Reach out for support here.

And, if you are not yet an Acronis partner, feel free to try Acronis Cyber Protect Cloud by clicking here.