Lately some of our customers have been asking us to provide more interactive feedback features. Of course we think this is a great idea. In fact we have under development (and scheduled for release in late July) a comprehensive support area within the Cloud Console.
In researching other options we have decided that in addition to this effort, to speed things along will also be launching our nScaled Community site directly available from our website and free for all to participate in. We chose GetSatisfaction for this tool as its easy to establish and integrates into our CRM tool. I hope people like it. If so, or not we would love to hear about it.
The nScaled team will be participating to, so this should be a great way to close the circle on feature requests, bugs or anything else that comes up. You can access the community at forum.nscaled.com
About Acronis
A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect Cloud is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
