January 30, 2025 — 6 min read
A brief history of RMM: Where it started and the factors shaping it today
Remote monitoring and management (RMM) is at a crossroads. It's still critical to MSPs, though, and it’s poised for a reinvention that will propel the MSP business model into the future. The evolution of RMM provides context and a roadmap for where the technology is headed.