Acronis products support lifecycle

The policy provides consistent and predictable guidelines for the availability of Acronis product support from the date of a product’s release and over the course of the product’s life.

Yes, the Acronis Product Support Lifecycle is a worldwide policy.

Each product has its own phase dates. Please check the Business and Consumer products table.

You can download the latest update of an Acronis product from your Acronis Account. You can find more details in the Acronis Knowledge Base: The Difference Between an Upgrade and an Update.

If you have:

• A valid perpetual license for an Acronis business product with active maintenance, or
• A valid non-expired subscription license for an Acronis business product, or
• A valid non-expired subscription license for an Acronis consumer product,

you can upgrade to the latest version as part of your maintenance/subscription benefits via the Acronis Account section of the Acronis website. If your maintenance or subscription has expired, you need to renew it via your preferred Acronis reseller or the Acronis website.