Update from the management server
This update method applies only to those virtual appliances that are registered on the management server. This method is preferable to the manual procedure described later in this section, because all configuration settings (local backup plans, centralized backup plans and group membership) related to the virtual machines managed by the agent will be preserved in this case.
Prerequisites
Acronis Backup & Recovery 11.5 Management Server uses TCP ports 443, 902, and 9876 for operations with Agent for ESX(i) (Virtual Appliance). Make sure that the management server can access the vCenter Server and the ESX(i) hosts through these ports:
No special configuration is required on the vCenter Server or the ESX(i) hosts themselves.
To update the virtual appliances from the management server
The virtual appliances will be updated; the agents' configuration settings will be preserved.
Manual update
Manual update of the virtual appliance involves installing a new appliance and deleting the old one. Use this method only if updating from the management server is not possible for some reason.
After manually updating the virtual appliance, you will have to re-create local backup plans that existed on the appliance.
To update the virtual appliance (VA) manually
Details. The machines' membership in such dynamic groups is lost because the old VA is removed from the management server during update.
You do not need to re-add either static or dynamic custom groups to the centralized backup plans. As soon as the machines' membership in the groups is re-established, the appropriate backup plans will continue protecting the machines.