Retrieving files from the online storage by using a Web browser

By using a Web browser, you can browse Acronis Online Backup Storage, view contents of file-level archives, and download the selected files and folders.

The following browsers support these operations:

To retrieve files from the online storage:

  1. Go to the account management Web page and click Retrieve files from the online storage. You will see the list of the machines backed up by using the specified account.
  2. Click the name of the machine whose data you want to retrieve. The software displays both file-level and disk-level archives of this machine's data.

    Note for users of the Initial Seeding service. While an initial seeding backup is being uploaded from your hard drive to Acronis Online Backup Storage, the backup is visible but its data is not retrievable.

  3. Click the required file-level archive. If prompted, enter the archive password. The software displays all of files and folders that were ever backed up to this archive.
  4. If necessary, browse to the required folder or use search to obtain the list of the required files and folders.

    Details. The search string can contain one or more wildcard characters * and ?.

  5. Do one of the following:
  6. To download the selected files, click Save.

    Details. If you selected a single file, it is downloaded as is. Otherwise, the selected data will be archived into a .zip file (named AcronisArchive.zip by default).

  7. Select the location to save the data to, and then click Save.