Example 3. Recovering an accidentally deleted e-mail to the original mailbox

Context: The company's CEO accidentally deleted a keynote speech sent to him by e-mail and to be used at an upcoming Board of Director’s meeting. To make matters worse, the deleted file was purged from the CEO’s Deleted Items folder in Outlook because the Deleted Items folder was configured to automatically delete its contents when Outlook is closed.

Solution: Since the CEO's mailbox is set to backup hourly by using Acronis Backup & Recovery 11.5, the administrator can easily find the most recent version of the e-mail in backups and recover it to the existing mailbox.

Steps to perform

1. Connect the console to the Exchange server running Agent for Exchange.
2. In the Navigation tree, select the vault where the required backups are stored.
3. In the Data view tab, in Show, select Microsoft Exchange Mailboxes.
4. By using the search find the required e-mail and select it for recovery.
5. Under Where to recover section in Data paths, select Microsoft Exchange Server.
6. Leave the rest of the settings "as is" and click OK to start the recovery task.

   Result: The CEO runs Outlook and finds the required e-mail in its original location.