Recovering mailboxes, public folders, and their contents to a .pst file

Personal Storage Table (.pst) files allow storing entire mailboxes and public folders as well as their items (individual e-mails, e-mail folders, contacts, tasks, notes, and other objects supported by Microsoft Outlook and Exchange). The .pst files are easy to move between computers and to import to Microsoft Outlook for further browsing and editing.

When recovering multiple mailboxes or public folders at a time, each of them is recovered to a separate .pst file. The created .pst files retain the folder structure of the original mailboxes or public folders.

The following section provides information that helps you select the appropriate settings.

PST file format

Select one of the following Microsoft Outlook formats:

Machine with Outlook 2003 or later

Available if the Outlook 2003-2010 format is selected.

Specify:

File and Printer Sharing must be enabled on the machine where Microsoft Outlook 2003 or later is installed. To access this option:

The Remote Registry service must be enabled on the machine where Microsoft Outlook 2003 or later is installed. To start the Remote Registry service, type the following command in a command prompt:

net start RemoteRegistry

Path to .pst file

Specify a destination folder to save the .pst files being created.

When entire mailboxes (or entire mailbox folders) or public folders are selected for recovery, the created .pst files will be named automatically according to the following templates:

If such mailbox or public folder already exists in the target destination, the sequential numeric value is added to the end of the file name, for example: Mailbox – {Name of the mailbox owner}(2).pst.

When the mailbox or public folder contents (such as individual e-mails, contacts, tasks, etc.) are selected for recovery, the created .pst file will be named according to the following template: {Original server name} recovery.pst. If required, you can change the .pst file name.

Host machine credentials

Available if the Outlook 2003-2010 format is selected.

If you connect the console to the Exchange server (host) with Agent for Exchange remotely, the host machine credentials are filled automatically and you do not have to enter them. If the console is connected to the Exchange server locally, specify the user name and password. The user account has to be a member of the Administrators group on the host. When entering the name of an Active Directory user account, be sure to also specify the domain name (DOMAIN\Username or Username@domain).

Access credentials

Provide credentials for the destination if the task credentials do not enable recovery of the selected data. When entering the name of an Active Directory user account, be sure to also specify the domain name (DOMAIN\Username or Username@domain).