Includes all you need to deliver superior IT administration services, improve client security posture and boost technician performance:
Built-in integrations between RMM and other Acronis services allow unique features and synergies.
Centralize your protection management with a single solution that integrates backup, cybersecurity and workload monitoring and management: Acronis Cyber Protect Cloud. With the Management pack, you're able to enhance your service reliability reducing outages with automatic anomaly detection and remediations, proactively patch vulnerabilities, improve clients uptime in case of failed patches, automate your routine tasks via scripting., and remotely access managed workloads for troubleshooting and support sessions.
| Centralized and group management | | |
| Auto-discovery and remote agent installation | | |
| Security gaps and vulnerability assessments | | |
| Hardware inventory collection | | |
| Report scheduling: Demonstrate the value of your MSP business and simplify renewals, while reducing time spent on reporting | | |
| Remote connection via RDP (desktop client) | | |
| Remote connection via RDP (web client) | | |
| Remote actions | | |
| Concurrent connections per technician | | |
| Remote connection via NEAR | | |
| Remote connection via Apple Screen Sharing | | |
| Multi-window control | | |
| Connection modes: Control / Observe / Curtain | | |
| Connecting via Quick Assist application | | |
| File transfer and sharing | | |
| Session recording | | |
| Screenshot transmission | | |
| Cyber scripting: automate and streamline routine tasks | | |
| Automated patch management: close vulnerabilities before they’re exploited | | |
| Software inventory collection: Save time and effort when preparing, planning, or tracking updates with a complete list of software used by clients | | |
| Drive health monitor: Proactively mitigate downtime caused by drive failure with predictive monitoring and alerts | | |
| ML based monitoring and smart alerting: Mitigate operational risks and optimize monitoring effort with predictive monitoring and alerts | | |
| Fail-safe patching: Recover from faulty patches quickly and easily with automatic system backups before patching | | |
Achieve peak MSP performance with a natively integrated, secure, AI-powered RMM
Add other powerful components to strengthen your services even further with advanced protection packs and unique cyber protection capabilities. Control your costs by paying only for the functionalities your clients need.
The Management add-on adds extensive patch management capabilities, mapped directly to the vulnerability assessments for proper prioritization.
The solution also provides thorough visibility into endpoint protection through vulnerability and security gaps assessments.
Management’s patch management capabilities can also be fully automated. Service providers can easily plan and automate their work with an ability to schedule patch deployment tasks. The solution’s auto-approval capability also reduces the staff needed for patch testing and quality control.
As part of the process, an integrated fail-safe patching technology backs up the system before a patch is applied to enable fast recovery in case a faulty patch renders the system unstable.
The Management add-on extends the capabilities of Acronis Cyber Protect Cloud to deliver comprehensive data protection management, encompassing multiple defense layers.
With Management, service providers can map vulnerability assessments with a patch management service to prioritize the closing of security gaps based on their severity.
For thorough visibility over protected assets, the add-on collects information about hardware and software assets to provide a common view for easy planning, preparation, and tracking of updates and replacements to ensure no data loss.
Moreover, systems are protected against downtime and data loss due to patch failures, since Acronis Cyber Protect Cloud’s agent automatically makes a full-image backup of the machine before applying a patch, enabling immediate recovery.
Acronis Cyber Protect Cloud assesses system vulnerabilities and lists them based on criticality within the Management Console. This helps ease patch prioritization efforts, providing visibility over vulnerabilities with information on their criticality.
Patch management can also be automated, deploying patches on a schedule. Management also reduces the personnel needed to operate patch testing and quality control with auto-approval capabilities. To minimize planned downtime, flexible reboot and maintenance window options are provided.
Software inventory collection helps service providers maintain a full list of software used by clients and includes change tracking to properly prepare, plan, and track updates.
When help is needed by end users, remote desktop and assistance addresses vulnerabilities associated with RDP with a new, secure, cross-platform protocol that works across Windows, Linux, and Mac OSs, with excellent performance — even in cases of limited bandwidth — from within the Acronis Cyber Protection service console, with no additional costs related to other remote applications.
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